Privacy Policy

Introduction

This privacy policy ("Policy") describes how thecafeathopebay.com in Canada ("Company", "we" and "our") procedures, collects, uses and shares personal data when using this website (the "Site"). Please read the following information carefully to understand our practices regarding your personal data and how we'll process data.

Purposes of Processing

What is personal information?

We collect information about you in a range of forms, including personal information. As used in this Policy," personal data" is as described in the General Data Protection Regulation, this includes any information which, either alone or in combination with other information we process about you, identifies you as an individual, including, for instance, your name, postal address, email address and phone number.

Why do we need your personal information?

We will only process your personal data in accordance with applicable data protection and privacy laws. We want certain personal data in order to provide you with access to the Site. If you registered with us, you'd have been asked to tick to agree to offer this information so as to access our services, purchase our products, or view our content. This approval provides us with the legal foundation we need under applicable law to process your information. You maintain the right to withdraw such consent at any time. If you don't agree to our use of your personal data in line with this Policy, please don't use our Site.

Collecting Your Personal Data

We collect information about you in the following ways:

Information from Social Networking Sites

Our Site includes interfaces that permit you to get in touch with social networking sites (each a"SNS"). If you connect to an SNS through our Site, you authorize us to access, use and store the information that you agreed the SNS could provide to us according to your preferences on that SNS. We'll access, use and store that information in accordance with this Policy. You can reverse our access to the information that you supply in this manner at any time by amending the appropriate settings from within your account settings on the applicable SNS.

Information Automatically Collected

We automatically log information about you and your computer or mobile device when you access our Site. By way of example, when visiting our Site, we log your computer or mobile device operating system name and version, manufacturer and model, browser type, browser language, display resolution, the site you visited before navigating to our Site, pages you've viewed, how long you spent on a webpage, access times and data about your use of and activities on our Site. We collect this information about you using cookies.

Automated Decision Making and Profiling

We don't use your personal data for the purposes of automated decision-making. However, we may do this in order to satisfy obligations imposed by legislation, in which case we will notify you of any such processing and provide you with an opportunity to object.

Cookies

What are cookies?

We may collect information using "cookies."Cookies are small data files stored on the hard disk of your computer or mobile device by a site. We may use both session cookies (which expire as soon as you close your internet browser) and persistent cookies (which stay on your personal computer or mobile device until you delete them) to supply you with a more personal and interactive experience on the Site.

We use two broad classes of cookies: (1) first-party cookies, served directly by us to your computer or mobile device, which are used only by us to recognize your computer or mobile device when it revisits our Site; and (2) third-party cookies, which can be served by service providers on our Site, and may be used by such service providers to recognize your computer or mobile device when it visits other sites.

Cookies we use

Our Site uses the following types of cookies for the purposes set out below:

Type of cookie

Purpose

Essential Cookies

These cookies are essential to provide you with services accessible through our Site and to enable you to use some of its attributes. By way of example, they let you log in to secure areas of the Site and help the content of the pages you request load fast. Without these cookies, the services that you have asked for can't be provided, and we just use these cookies to provide you with these services.

Functionality Cookies

These cookies allow our Site to remember choices you make when you use our Site, such as remembering your language preferences, remembering your login information and recalling the changes you make to other parts of our Site that you can customize. The objective of these cookies is to provide you with a more personal experience and to prevent you having to reevaluate your tastes each time you visit our Site.

Analytics and Performance Cookies

These cookies are used to gather information regarding visitors to our Site and how users use our Site. The information gathered does not identify any individual visitor. It includes the amount of visitors to our Site, the sites that referred them to our Site, the pages they visited on our Site, what time of day they visited our Site, whether they've visited our Site before, and other similar information. We use this information to help operate our Site more efficiently, to gather broad demographic information and to monitor the level of activity on the Site.

We utilize Matomo for this purpose. Matomo uses its own cookies. It's only utilized to improve how our Site works.

You can find out more about how Matomo protects your data here: https://matomo.org/privacy/.

Targeted and advertising cookies

These cookies track your browsing habits to enable us to demonstrate advertising that's more likely to be of interest to you. These cookies use information about your surfing history to group you with other users who have similar interests. Based on that information, and together with our consent, third party advertisers can set cookies to enable them to show adverts which we believe will be relevant to your interests while you're on third party sites.

You can disable cookies which remember your browsing habits and target advertisements at you by seeing http://www.youronlinechoices.com/uk/your-ad-choices. If you choose to remove targeted or advertising cookies, you will still see ads, but they may not be relevant to you. Even if you do decide to remove cookies by the firms listed in the above link, not all businesses that function online behavioral advertisements are included in this list, which means you may still receive some cookies and tailored adverts from companies that are not listed.

Social Media Cookies

These cookies are used when you share information using a social media sharing button or"like" button on our Site or you link your account or engage with our content on or through a social networking website such as Facebook, Twitter or Google+. The social networking will record that you have done this.

Disabling Cookies

You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the"settings,""help""tools" or"edit" facility). Many browsers are set to accept cookies until you change your preferences.

If you do not accept our cookies, you may experience some inconvenience in your usage of our Site. By way of example, we may not be able to recognize your computer or mobile device, and you may need to log in each time you visit our Site.

Advertising

We may use other companies to serve third-party advertisements when you visit and use the Site. These companies may collect and use click stream information, browser type, time and date, subject of ads clicked or scrolled over during your visits to the Site and other websites in order to provide ads about goods and services likely to be of interest to you. These firms typically use tracking technologies to collect this information. Other companies' use of their tracking technologies is subject to their own privacy policies.

Using Your Personal Data

We may use your personal data as follows:

Sharing Your Personal Data

We may share your personal data as follows:

User Generated Content

You may share personal data with us when you publish user-generated content to our Site, including via our benefits program, forums, message boards and blogs on our Site. Please note that any information you disclose or post on our Site will become public information, and will be accessible to other users of our Site and the general public. We urge you to be very careful when deciding to disclose your personal information, or any other information, on our Site. Such personal data and other information won't be confidential or confidential once it's printed on our Site.

If you provide feedback to us, we may use and disclose such feedback on our Site, provided we don't associate such opinions with your personal data. If you have provided your consent to do so, we may post your first and last name together with your comments on our Site. We will collect any information contained in such feedback and will treat the personal data in it in accordance with this Policy.

International Data Transfer

Your information, including personal data that we gather from you, may be moved to, stored at and processed by us outside the country where you live, where data protection and privacy regulations may not provide the same level of security as in other parts of the world. By accepting this Policy, you consent to this move, processing or leasing. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Policy.

Security

We seek to use reasonable organizational, technical and administrative measures to protect personal data within our organization. Unfortunately, no storage or transmission system can be guaranteed to be totally secure, and the transmission of information via the world wide web isn't completely secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe that the security of any accounts you could have with us has been compromised), please immediately notify us of the issue by contacting us.

Retention

We will only retain your personal data so long reasonably required for you to use the Site until you shut your account/cancel your subscription unless a longer retention period is required or permitted by law (such as for regulatory purposes).

Our Policy on Children

Our Site is/are not directed to children under 16. If a parent or guardian becomes aware that their child has provided us with information without their consent, they should contact us. We will delete such information from our files as soon as reasonably practicable.

Your Rights

If you wish to exercise any of these rights, please contact us. In your request, please make clear: (I) what personal data is concerned; and (ii) that of the aforementioned rights you'd like to enforce. For your security, we may only implement requests concerning the private data associated with the particular email address which you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable and in any event, within one month of your request. Please note that we may need to retain certain information for recordkeeping purposes or to finish any transactions that you started prior to requesting such alteration or deletion.

Complaints

We are dedicated to resolving any complaints regarding our collection or use of your personal information. If you want to make a complaint regarding this Policy or our practices in relation to your personal information, please contact us via the information listed on our website. We will reply to your complaint as soon as we can and in any case, within 30 days. We hope to resolve any complaint brought to our attention, but if you feel that your complaint hasn't been satisfactorily resolved, you reserve the right to contact your regional data protection supervisory authority.

Contact Information

We welcome your comments or questions concerning this Policy. You may contact us in writing or through our website.